Privacy policy.

Effective January 28, 2026

This Privacy Policy describes how PeakEdge Coaching, LLC ("PeakEdge Coaching," “we," "us," or "our") collects, uses, and discloses personal information when you use our website, mobile applications, and other online platforms (collectively, the "Services"). By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We May Collect

We may collect the following categories of information, depending on how you interact with us.​

Information You Provide Directly

  • Contact details, including but not limited to, name, email address, phone number, job title, employer, industry, and similar professional information.

  • Information you provide when you inquire about, engage, or participate in coaching/consulting, such as background, goals, context about your role, and topics you wish to address.

  • Content of emails, messages, or other communications you send to us.

·        Limited information related to invoices and payments (for example, billing name, billing address), while payment card details are processed directly by our payment processor and are not stored by us.​

Information Collected Automatically

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to SquareSpace, our website analytics provider, to learn about site traffic and activity.  This information may be collected through cookies and similar technologies. See “Cookies and Analytics” below.​

Information from Third Parties

We may receive limited information from third‑party providers we use in operating the business, including, but not limited to:

  • Scheduling information from Calendly (e.g., your name, email, and selected appointment time).

  • Payment confirmation and limited billing details from Stripe.

  • Hosting and analytics information from SquareSpace and any analytics tools enabled through our Site.​

We may also receive information from publicly available third party sources, such as public databases or social media platforms.

2. Use of Information

We use personal information for the following purposes:

To provide services:

  • To respond to inquiries and schedule discovery calls or coaching sessions.

  • To deliver executive coaching and consulting services and manage our relationship with you.

    To operate the Site and business:

  • To maintain, secure, and improve the Site, including troubleshooting, analytics, and performance monitoring.

  • To maintain business and financial records consistent with legal and professional obligations.

To communicate with you:

  • To respond to your questions and requests.

  • To send administrative information, such as confirmations, invoices, and updates about booked sessions.

To send informational content:

  • If you choose to subscribe, to send newsletters or updates about services, with the option to unsubscribe at any time.

To comply with law and protect rights:

  • To comply with applicable legal, tax, and regulatory obligations.

  • To protect the rights, privacy, safety, or property of you, us, or others and to enforce our terms and agreements.

Where required by law (for example, for individuals in the European Economic Area or the UK), we rely on legal bases such as performance of a contract, legitimate interests, consent, and compliance with legal obligations.

3. How We Share Personal Information

We do not sell your personal information.  We share personal information only as reasonably necessary for the purposes described in this Policy, including with:​

  • Service providers:

    • Website host and related services (e.g., SquareSpace).

    • Scheduling service (e.g., Calendly).

    • Payment processor (e.g., Stripe).

    • Email and communication tools, video conferencing, cloud storage, and other vendors that support our operations.

  • Professional advisers:

    • Accountants, legal counsel, and other professional advisers, where necessary for business or legal reasons.

  • Legal and compliance:

    • If required to do so by law or legal process, or if we reasonably believe that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Service providers are expected to handle personal information in accordance with applicable law and only for the purposes of providing services to us.

If we ever engage in a business reorganization (such as a merger, acquisition, or asset sale), personal information may be transferred as part of that transaction, subject to applicable law.

4. Coaching Confidentiality & Ethical Commitments

In accordance with the ICF Code of Ethics, we treat information shared within a coaching relationship as confidential.

  • Coaching-related information is not disclosed without client consent, except where required by law.

  • Confidentiality obligations apply to both written and verbal communications.

  • Aggregate or anonymized information may be used for professional development or business improvement purposes without identifying individual clients.

Additional confidentiality terms may be set forth in a separate coaching agreement.

5. Lawful Basis for Processing (EU/UK Visitors)

If you are located in the European Union or the United Kingdom, personal data is processed only when a lawful basis applies, including:

  • Your consent

  • Performance of a contract or steps taken at your request

  • Legitimate business interests that do not override your rights

We respect your right to withdraw consent at any time.

7. Payments

Payments for services are processed securely through Stripe. We do not store full payment card information. Stripe’s handling of payment data is governed by its own privacy policy.

8. Cookies and Analytics

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit this website:  cookies Squarespace uses.  These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described herein, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

If you are located in the European Economic Area, the UK, or other regions where cookie consent is required, you may see a banner or notice asking for your consent to use certain cookies. You may withdraw or change your preferences at any time through your browser settings or any cookie management tools made available on the Site.

9. International Data Transfers

Our business is based in the United States, and the Site is hosted in the United States or other locations where our service providers operate. If you access the Site or work with us from outside the United States, your information may be processed and stored in the United States and in other countries, which may have different data protection laws than your country of residence.​

Where required by applicable law (for example, for individuals in the EEA or UK), appropriate safeguards—such as standard contractual clauses or equivalent mechanisms—may be used for cross‑border transfers.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including:​

  • To provide coaching/consulting services and manage our relationship with you.

  • To comply with legal, tax, and accounting obligations.

  • To resolve disputes and enforce agreements.

The specific retention period may vary based on the type of information and applicable legal requirements. When information is no longer needed, we may delete it, anonymize it, or securely store it until deletion is practicable.

11.        How We Protect Information

We use reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.​

These measures may include:

  • Using secure, reputable service providers for hosting, scheduling, and payment processing.

  • Restricting access to personal information to the business owner and limited trusted service providers.

  • Using strong passwords and, where available, multi‑factor authentication for accounts.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

12.        Your Privacy Rights

Your rights will depend on where you live and applicable law. Regardless of location, you generally have the ability to:

  • Access and update your information by contacting us.

  • Request that we correct inaccurate information.

  • Opt out of marketing emails by using the unsubscribe link in those emails or by contacting us.

If you are located in certain jurisdictions (for example, the EEA, UK, or in some U.S. states), you may have additional rights over your personal information, such as:

  • The right to request access to the personal information we hold about you.

  • The right to request deletion of your personal information, subject to legal and contractual obligations.

  • The right to object to or restrict certain processing.

  • The right to data portability.

  • The right to lodge a complaint with a data protection authority or regulator.

To exercise any of these rights, please contact us using the information found in the Contact Information section of this Policy. We may need to verify your identity before fulfilling certain requests and may be unable to comply where an exemption applies.

13. Email Communications

If you opt in to receive emails, you may unsubscribe at any time using the link included in each message or by contacting us directly.

We respect your communication preferences and consent choices.

14. Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

15.        Third-Party Websites

The Site may contain links to third‑party websites or services that are not operated by us. If you click a third‑party link, you will be directed to that third party’s site. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies.​

We are not responsible for the privacy practices or content of third‑party websites or services.

16. Updates to This Policy

This Privacy Policy may be updated periodically. The effective date will reflect the most recent version.  Your continued use of the Site or our services after any changes become effective constitutes your acknowledgement of the updated Policy.

17. Contact Information

For questions about this Privacy Policy or to exercise privacy rights, please contact:

PeakEdge Coaching & IP, LLC
jjobst@peakedgecoaching.com